Frequently Asked Questions


What is PVcase?

PVcase is a powerful solar engineering software built for utility-scale power plant design. Seamlessly integrated within the AutoCAD environment, PVcase streamlines the most time-consuming and challenging tasks of solar engineering.

Where is the company located?

From Lithuania to the world! Although you can purchase our software from anywhere worldwide, you will find our headquarters in Kaunas, Lithuania.

What are the installation requirements?

We recommend systems that meet the specifications detailed in our Help Center. Click here to access all the requirements for the most recent version.

How can I get technical support?

You can easily reach our technical support throughout the chat on our webpage or at support@pvcase.com, Monday to Friday. We are here to help you!

How long can I use the software trial?

To qualify for a 2-week free trial, you will need to fill in this form. Our business development team will then get in touch with you to further discuss your needs and make sure you get the most value from the product during the trial period.

How many computers can I install the software on?

You can download and install the PVcase plugin on a single computer, and the license includes free live online training, unlimited customer support from solar design engineers, and free updates every 2-3 weeks with improvements to continually stay up to date with the latest technology and design trends.

How much does a PVcase license cost?

We don’t display a full price list online as we provide individual packages tailored around each customer’s specific needs. For a quote, please contact our sales team.

I have a feature suggestion for PVcase. How can I send it?

We’re always looking for new ways to improve the product. Head over to our product portal to share your feedback on current PVcase features and new ideas to make things even better. Challenge us!

How do I contact PVcase if my question isn’t answered here?

You can contact our support team via the homepage by clicking on the chatbox option. We will be happy to assist you!

Where can I find information on new features?

Want to know firsthand what’s new? Then please subscribe to our newsletter from the home page.

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